Privacy Policy

Last Updated: [1-3-26]

At Solitaire Fabrics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with us.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

Full Name
Billing and Shipping Address
Phone Number
Email Address

Payment Information

All payments are securely processed through Razorpay.
We do not store your complete card or banking details on our servers.

Order & Usage Information

Products viewed or purchased
Order history and transaction details
IP address, browser type, device information

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Send order confirmations and updates
Provide customer support
Improve our website and services
Prevent fraud and unauthorized transactions
Send promotional emails and new arrival updates (you may unsubscribe at any time)

3. Payment Security

All online payments are processed securely through Razorpay.

We currently accept prepaid online payments only.
Cash on Delivery (COD) is not available at this time.

4. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with:

Payment gateway providers
Shipping and courier partners
Hosting and technical service providers
Government authorities if legally required

5. Cookies

Our website may use cookies to improve user experience, remember cart items, and analyze website traffic. You may disable cookies in your browser settings.

6. Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

7. Your Rights

You may request to:

Access your personal data
Correct inaccurate information
Request deletion (subject to legal requirements)
Unsubscribe from marketing emails

For any such requests, please contact us.

8. Children’s Privacy

Our website is intended for individuals above 18 years of age. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

📧 Email: info@solitairefabrics.com
📍 Address: T2, Sector 9, Rohini, Delhi – 110085, India

Solitaire Fabrics is the data controller of your personal information.